Same-day delivery across Amritsar — send your prescription on WhatsApp and we handle the rest
Last Updated: September 20, 2026
At Florem Medicare, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, submit a prescription, contact us, or use our healthcare services.
This Privacy Policy explains what information we may collect, how we use and protect that information, when we may share it, and the choices available to you.
By accessing or using floremmedicare.com, you acknowledge and agree to the practices described in this Privacy Policy.
We may collect different types of information depending on how you interact with Florem Medicare. The information we collect may include the following:
When you contact us, create an account, place an order, request assistance, or provide information through our website, we may collect:
When you purchase products or request an order, we may collect information relating to your transaction, including:
If you submit a prescription for the purpose of purchasing prescription medicines, we may receive and process the information contained in that prescription.
Prescription information may include medicine names, dosage instructions, prescribing information, patient-related information, or other information included by the healthcare professional.
We use prescription information only as reasonably necessary to review, process, and fulfill your medicine order, provide customer assistance, and comply with applicable legal and regulatory requirements.
Please do not provide medical or personal information that is not necessary for processing your request.
If you contact Florem Medicare by phone, email, WhatsApp, contact forms, or other communication channels, we may collect and retain information necessary to respond to your inquiry and provide customer support.
We may use the information we collect for legitimate business and service-related purposes, including:
We do not use your personal information for purposes unrelated to the services we provide unless we have a lawful basis to do so or you have provided appropriate consent.
Florem Medicare understands that prescription information may contain sensitive personal or healthcare-related information.
When you provide a prescription to us, the information may be used for purposes such as:
We take reasonable steps to protect prescription-related information and limit access to information to situations where it is necessary for legitimate business, service, legal, or regulatory purposes.
Customers should provide only the prescription and information necessary for the requested service.
Payments for products or services may be processed through third-party payment service providers.
Depending on the payment method selected, the relevant payment provider may collect information necessary to authorize and complete your transaction.
Payment providers may process information such as transaction details, payment method information, and other information required for payment authorization.
Where payment processing is handled directly by a third-party payment provider, Florem Medicare does not need to store your complete debit card, credit card, or other payment credentials.
Customers should review the privacy policy and terms of the applicable payment provider for additional information about how payment information is handled.
We may share limited personal information with trusted third parties when such sharing is reasonably necessary to provide our services or operate our business.
These third parties may include:
We do not sell your personal information for monetary gain.
When information is shared with service providers, we expect those providers to handle the information appropriately and only for the purposes for which it is provided or as otherwise permitted by applicable law.
Our website may use cookies and similar technologies to improve website functionality, security, performance, and user experience.
Cookies are small data files that may be stored on your device when you visit a website.
Cookies may be used for purposes including:
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of our website.
We may use analytics tools and similar technologies to understand how visitors interact with our website and to improve our services.
Depending on the tools used on our website, analytics information may include:
Analytics information is generally used in an aggregated or statistical manner to understand website performance and improve the user experience.
When you visit our website, certain technical information may be automatically collected by our website, hosting provider, security tools, or analytics services.
This information may include:
This information may be used to maintain website security, identify technical problems, prevent abuse, analyze website performance, and improve our services.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
Security measures may include appropriate access controls, website security measures, secure communication technologies, and other reasonable safeguards appropriate to the nature of the information.
However, no website, online transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted to or stored by us.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.
Information may be retained for purposes including:
The length of time information is retained may vary depending on the type of information, the purpose for which it was collected, and applicable legal or regulatory requirements.
Depending on applicable laws and regulations, you may have certain rights regarding your personal information.
These rights may include:
Certain information may need to be retained where required by law, for legitimate business purposes, or for the establishment, exercise, or defense of legal claims.
To exercise an applicable privacy right, you may contact us using the details provided at the end of this Privacy Policy.
Our website and services are not intended to knowingly collect personal information directly from children without appropriate involvement or authorization from a parent or legal guardian.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us and provide relevant details so that we can review the matter and take appropriate action where required.
Our website may contain links, integrations, payment services, communication tools, or other features provided by third parties.
Third-party websites and services may have their own privacy policies and terms of use.
Florem Medicare is not responsible for the privacy practices, security, content, or policies of third-party websites or services that we do not control.
We encourage you to review the privacy policy of any third-party service before providing personal information through that service.
We may use your contact information to communicate with you regarding your orders, inquiries, requested services, account-related matters, or other service-related information.
Where applicable and permitted by law, we may also communicate information about products, services, offers, or updates.
You may contact us if you no longer wish to receive optional marketing communications from us.
Service-related communications, such as order confirmations, delivery updates, security notices, or important account information, may still be sent when necessary to provide the requested service.
Some of our technology, hosting, payment, analytics, communication, or other service providers may process information using systems located in different locations.
Where personal information is processed by a third-party service provider, we take reasonable steps to ensure that the information is handled in accordance with applicable requirements and appropriate contractual or technical safeguards.
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technology, or applicable legal and regulatory requirements.
When we make changes, we will update the Last Updated date displayed at the beginning of this Privacy Policy.
We encourage you to periodically review this page to remain informed about how we collect, use, and protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way Florem Medicare handles your personal information, please contact us.
Florem Medicare
Email: medicareflorem@gmail.com
Phone: +91 62395 05536
We will review privacy-related requests and respond in accordance with applicable requirements.
By using the Florem Medicare website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described in this policy, subject to applicable law.
If you do not agree with this Privacy Policy, please discontinue use of the website and contact us if you have questions or concerns regarding your personal information.
